Switchboard is a cloud computing company. Our products and services enable you to build communications features and capabilities into your web, desktop and mobile software applications.

Here at Switchboard, we believe in a "keeping it straight" approach to privacy. That means we do our best to be thoughtful and deal in an honest, direct and transparent way when it comes to your data.

In that spirit of transparency, we encourage you to read about our privacy practices.

To help you find the information most relevant to you, we've put together three separate privacy notices.

Check out our Website Privacy Notice, to learn about our privacy practices with respect to data collected from you when you visit our publicly-accessible website, switchboard.live.

Collection and Use of Phone Numbers for SMS
When you provide your mobile phone number through our website (including our signup process at cloud.switchboard.live/connect/auth/signup), we may use that number to send you SMS text messages related to:
- Account notifications and security alerts
- Customer support communications
- Service updates and maintenance notifications
- Marketing communications about our services (with your consent)

How to Opt-Out of SMS Messages
You can opt out of receiving SMS messages from us at any time by:
- Replying "STOP" to any SMS message you receive from us
- Replying "HELP" to receive assistance with SMS communications
- Contacting us at support@switchboard{dot}live

Please note that message and data rates may apply for SMS communications.

Sharing of Mobile Phone Information
We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes without your explicit written consent. We may share your phone number with our service providers who assist us in delivering SMS communications, but only for the purpose of providing our services to you.

SMS Data Retention
We retain your mobile phone number and SMS communication preferences as long as you maintain an account with us, or as required by law. You may request deletion of your phone number by contacting us atprivacy@switchboard{dot}live

To request deletion of, access to, or to make changes to data we've collected from you via the Switchboard site, email us at privacy@switchboard{dot}live

Check out our Switchboard Products and Connect Portal Privacy Notice, to learn about our privacy practices with respect to data collected from you or generated when you use our Connect dashboard portal and developer products and services.

While we've done our best to make our privacy notices complete, readable, and understandable, you may still have additional questions about our privacy practices even after reading the notices. We understand, so feel free to contact us through email at privacy@switchboard{dot}live